all levels of management from the Owner to the Manager to the Front-Line Staff are Skilled, Educated, and dedicated to providing the Best Care.

Assisted Living Ottawa Retirement Home Stroke Centre

Coordination between on-site doctor, pharmacy and wellness center allow for adjustments in medication within 24 hours.

Our in-house doctor and registered nurses are available 24/7 so our residents never wait for an appointment or make unnecessary trips to the hospital.

We continuously re-invest in our biggest asset - our team - by providing ongoing quarterly education on dementia care, geriatric rehabilitation, and cognitive therapy.  

Bill Dalziel Geriatric Internist Retirement Home Ottawa Stroke Rehabilitation Centre
Dr Bacskai Geriatric Internist Assisted Living Ottawa Stroke Rehabilitation Centre

Dr. Bill Dalziel M.D., Geriatric Internist

Dr. Dalziel studied medicine at the University of Toronto and received geriatric specialized training from the University of Alberta and UCLA.  He is the founding chief of the division of geriatric medicine where he served until 1999. 

Dr. Bacskai M.D., Geriatric Internist

Dr. Bacskai graduated from Medical University of Pecs in Hungary and completed his residency at the University of Ottawa where his discipline was Family Medicine. He opened his independent practice on Woodrooffe Avenue in 1996. 

Ottawa Assisted Living Retirement Home Wendy Zirbser Director of Wellness Ottawa Stroke Rehabilitation Centre

Wendy Zirbser, Director of Wellness

Wendy started her career in healthcare as a Nurses Aide at St. Vincent Hospital. Wendy returned to school to complete her Diploma as an RPN to which she gained many experiences at local hospitals, psychiatry, and pediatrics. Wendy was employed as a Pediatric Nurse for 2 years before concentrating her career in Geriatrics here at Embassy West Senior Living.

Ian Murray, Audiologist

Ian has been in practice as a Hearing Instrument Specialist for 20 years.  Beyond the full assortment of regular clinical work, in testing and the prescription process of hearing aids, he has incorporated Tinnitus Therapy and a Musician's Clinic within his scope of practice. Ian has also taken advanced coursework in ear canal debridement (care and cleaning) and technically - oriented aboratory modifications and repairs of hearing aids.

Ottawa Stroke Rehab Centre Heidi
Ottawa Stroke Rehabilitation Centre Gunjan

Heidi Gabriel, Pharmacist 

Heidi has been a practicing pharmacist since 1991. While working as a devoted community pharmacist, she developed a special interest in Geriatric Medicine and chronic illnesses  which led her to become a Certified Geriatric Pharmacist and a Certified Diabetic Educator.  She has made it her commitment to deliver optimal and complete patient care through seamless collaboration with health teams while continuously preserving direct communication with the patients and their families.

Gunjan Vermani, Registered Physiotherapist

Gunjan has been practicing physiotherapy since 2006 and completed her 2 years specialization in Neurological Sciences (University Topper) in 2008. She is certified in the treatment of urinary incontinence, central pain management, Concussion rehab, Manual therapy level 1, and performs acupuncture and dry needling.  Apart from assessing and prescribing for orthotics, compression socks and custom bracing, Gunjan is also an ADP Authorizer for walkers and wheelchairs.

Ottawa Stroke Rehab Brain Injury
Sharon Goldman Ottawa Stroke Rehabilitation Centre Ottawa Assisted Living Retirement Home

Sharon Goldman, Owner

"My passion for senior care was inspired by my grandparents who suffered from Alzheimer's and were placed in an assisted living home in Montreal. Understanding the impact that care quality has on seniors is what galvanized me to convert Embassy West Hotel into an Assisted Living Home in Ottawa. Being an independently owned home is important to me because it allows me to prioritize my residents' needs in a way that best suits each individual. Our highly trained team is dedicated to providing seniors with first-class care. It's my personal promise that we will always treat our residents with the same level of kindness and compassion that we would want for our own families to receive."  

Ottawa Assisted Living Retirement Home Ottawa Stroke Rehabilitation Centre Selma
Ottawa Stroke Rehabilitation Centre Ottawa Assisted Living Retirement Home Anuj
Ottawa Stroke Rehabilitation Centre Miguel

Selma Basic, Director of Operations

Selma is trained in CARETM Dementia and Alzheimer's with over 10 years of experience working in the retirement industry. She has been teaching OCDSB since 2001.

Anuj Miglani, Director of Sales

Anuj is trained in CARETM Dementia and Alzheimer's and works closely with families to help them transition to retirement living by offering invaluable support and guidance. 

 

Miguel Tissert, Executive Chef

Miguel graduated from Algonquin College and obtained a diploma in Culinary Management and Red Seal Certifications. He is trained in the Gentle Persuasive Approach and prioritizes fresh food and herbs in his cooking.


“My Mum was there from March 2017 until March 2018, when she passed away. I couldn't have asked for a better place for her to be for her last year. The staff are so caring and treat their residents as almost family. Any questions or concerns I had were dealt with swiftly and professionally. The chef there prepares a variety of good homemade dishes. There is always some sort of activity going on throughout each day. There is even an on-site physiotherapy company which Mum had personal contact with and were a great help to her post-stroke… What is most important is to find somewhere for your loved one where you can go to sleep at night knowing that there is caring watchful eye being kept on them… It matters that your loved one is being cared for with love and compassion.


“We are very grateful to everyone at Embassy West Senior Living! Whatever we need, whenever we need it, they are always there for us. The team at Embassy West Senior Living are understanding, supportive and work with us in every way. I can speak not just as a daughter, but as a caregiving professional working with seniors for 30 years. I know the team at Embassy West Senior Living are truly there for my parents and our whole family.” -The MacLeod Family


"I live at Embassy West with my wife, and we have lived here for 1 year. The atmosphere here at Embasssy West is good. The staff treat us very well. The dining room staff, Francine and Coco, are only too willing to get us any special food that we want or change our seating so that our family can join us for lunch or dinner. There are lots of activities planned by Lisa. My wife plays bingo, watches movies on the big screen, plays the Wii, plays Bananagrams and goes shopping with the staff at Carlingwood Shopping Centre. The cleaning staff come once a day and are friendly and very thorough. We are very happy here at Embassy West!


"I can't tell you how much it means to us (the family), that Mom is receiving such good care from such nice people.... you have a phenomenal team!"


"The staff at Embassy West are so friendly and kind. It's like being surrounded by family.


"Mom & Dad have settled in so nicely! The food is excellent; the staff is attentive, friendly & helpful; the decor is lovely! The activities available keep Mom & Dad busy and active. The attention provided by staff for Mom's care relieves a great deal of Dad's stress. THANK YOU!"


“We are very grateful and appreciate your hard work and genuine care given to our dad & family.”


"I just wanted to take a moment to express our sincere appreciation to Miguel for helping to organize a Family Birthday Brunch to celebrate our mother's 97th birthday yesterday. ...terrific job tastefully setting up the room and ensuring that we have everything provided for a very memorable brunch. My mother often expresses that she loves staying there and enjoys the staff and residents. After experiencing the brunch I can understand why my mother sometimes "complains" that the meals are too good - and are causing weight issues! We invested a considerable amount of time looking into and visiting seniors' residences in Ottawa before moving my mother from Pembroke - your Embassy West Senior Living Residence really stood out from the others. The conscientiousness and attention to detail exhibited by the two ladies to make this occasion special once again confirms my opinion! Many thanks!"


“Upon the arrival of our Mother on October 17, 2013, a PSW (patient support, worker) an Embassy staff member and a CCAC home care person were all involved. One of the staff who accompanied her to her room, which I had set up in advance, marvelled at her paintings and said she'd like to spend time with Mum in the morning to see more and learn more about ‘Allison the artist’. All staff are gentle and kind. In light of the circumstances regarding our Mother’s health, we could not have been more at peace, knowing she was in such good hands. The resident’s rooms are cozy, the public spaces are inviting and the décor is tasteful and elegant. We offer heartfelt appreciation for everything that was done to ensure our Mother’s comfort during the last few months of her life. Perhaps you don't hear often enough that what you provide makes a difference. I would like if this was shared with every worker, they all, in their way, contribute to what makes Embassy West a great place.”

What Makes Embassy West Senior Living the BEST Private Assisted Living Home in Ottawa:

OUR HANDS-ON MANAGEMENT TEAM IS ACCESSIBLE, RELIABLE AND DEVOTED TO PROVIDING THE BEST CUSTOMER SUPPORT TO OUR RESIDENTS AND THEIR FAMILIES. 

NOBODY IN OTTAWA CAN MATCH OUR STAFF-TO-RESIDENT RATIO. UNLIKE AT INDEPENDENT LIVING HOMES, WE ALWAYS HAVE NURSES AND STAFF AVAILABLE TO LOOK AFTER OUR RESIDENTS AND IMMEDIATELY RESPOND TO THEIR NEEDS.

WE ARE THE ONLY PRIVATE HOME IN OTTAWA THAT IS MEDICALLY EQUIPPED TO HANDLE COMPLEX CARE CASES.

WE OFFER FULL MEDICAL SERVICES ON-SITE, INCLUDING 24/7 ACCESS TO HOUSE PHYSICIANS, LAB, AND PHARMACY.

OUR ON-SITE STROKE REHABILITATION & PHYSIOTHERAPY CENTRE PROVIDES HOSPITAL LEVEL CARE WITH THE CONVENIENCE OF NEVER LEAVING HOME .

RESIDENTS LOVE OUR HEALTHY, HOMEMADE MEALS BECAUSE OUR IN-HOUSE CHEF USES ONLY THE FRESHEST, HIGHEST QUALITY INGREDIENTS.

WE’RE CONVENIENTLY LOCATED OFF THE QUEENSWAY JUST FIVE MINUTES FROM DOWNTOWN AND STEPS FROM CIVIC HOSPITAL.

COME SEE THE EMBASSY WEST DIFFERENCE!